Help with picking up the trailer to put on the hitch would be nice.
Samantha B
Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bentonville, AR 72712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I picked up a 2018 20' truck to move halfway across the country. The truck was absolutely not well maintained. First, when we were getting ready to leave the house at our first location, the truck would not start. We waited for roadside assistance, which ended up taking close to three hours because the guy doing the roadside assistance got into an accident before getting to our location. The battery was changed and we finally went on our way. On the second leg of our trip, a tire blew out. We were stuck on the side of the freeway in freezing temps outside of Indianapolis and were pushed back another 3+ hours in our trip. As a military service member who moves every few years, I have rented many trucks and trailers from U-Haul. This is absolutely the worst experience I've ever had. I was definitely concerned multiple times whether or not I would end up on the side of the road again with my children who were riding with me. Just this move alone, I spent over $5,000 between renting two U-haul trucks and trailers. When I complained about the trouble this particular truck caused, all I was offered was a $50 gift card to U-Haul. That is not acceptable. Not only is it a pittance in comparison to what I spent with this company, I'm not planning to move again for a few years, so I won't even have a reason to use it!
LUKE BThey made it easy to get. No issues whatsoever and they speak ENGLISH
Jorge ANo assistance. I hurt my back lifting the trailer onto the truck's hitch. Usually there is available assistance. Not here.
Frederick SYou can improve on the return locations. I returned a rental the same day but at a different location and was charged for 2 days when I didn’t need it.
TONEY B