They could not find our reservation and kept asking for information we did not have. He was also trying to process things on a shattered phone. Because this location was so busy, he kept stopping the order to help gas station customers. Whatever the pandemic situation, your vendors need a desktop, not a phone, to service their customers.Kristin E.
Moving Truck Rental in Bessemer, AL at Bessemer Stop and Go
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Bessemer, AL 35020
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Owner/managers of business could not have been nicer or more helpful. Tareq, especially, deserves acknowledgement for his above the top assistance - as does John Echols, Tareq's Sales Manager. Separate note about both, in a different email.Alicia L.
Again, I had chose a place to drop the truck, couldnt find it and called. Was told oh we arent there anymore you can being it to Valleydale Rd. No that's to far. Gave me another place. They dont take one way drop offs. After calling Uhaul and talking it out they added 50 extra mes to my contract. Got it returned with 9 minutes to spare.Terri R.
The pick up took almost 1 hour. After trying to figure out why I couldn't complete the pick up on- line for quite a while we figured out that The truck was not in the system as returned. The attendant at the location was fantastic and took the time to solve the issue, but it took much longer than normal. And the truck was not exactly clean, it had pop spills inside and the steering wheel was sticky.Timothy A.
Despite being a small store, lots of customers during the morning and the wifi going out several times. Mr. Saled was extremely friendly, pleasant and kind, he had great customer service.Mia C.