Be transparent about parking. I parked my car in the same lot I got the U-Haul from and they completely blocked my car in. Was unnecessary as the lot was open with plenty of space. Unprofessional and bad service
Christopher M
Wicked Diesel & Auto Specialists
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Billings, MT 59101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It was closed I called the store the day prior during regular business hours several times and no one answered. I left a message and no one returned my call. When I returned the truck there was no proper place to park the truck. I had to step over debri and tires just to scan the code.
Marlene DPlace was way to small, parking to office
Hunter LThe location was not open on the drop-off date, although the app indicated that it was open until 7pm. We utilized Self Return and received text confirming drop off on Saturday 11/15/25 at 6:30p. We even spoke with someone at the phone number provided in the Self Return as 2ndary confirmation since the location was closed. Recently I received a balance due bill of $280 stating that the equipment was not returned until Monday 11/17/25. I submitted a Feedback/Concern on 11/21. So far, I've received a duplicate bill in response. I've used uhaul successfully for years, I'm disappointed by this interaction.
ADRIENNE SDirty location and unfriendly people. Didn’t even acknowledge me when I went in to drop off the keys. He couldn’t take the time to look up at me. I won’t use them ever!!
Tim B