DO NOT USE THIS DEALERSHIP. When I returned the truck, they charged me $70 gas (which I returned the same as what they provided me) and they charge me for 80 miles that I have never driven making it an additional $95.20. The worker admitted fault for not checking the gas correctly and I was refunded for that but I have been waiting for a callback from owner regarding the additional miles charge. From the beginning they had to start over with the process because they had charged me more for “extra time” when I stated I would be returning before the 24 hr window. So there was issues before I event left the lot. I just bought my first home ever and they have made my experience awful. DO NOT use them.
Cielo R
Yozizi Service LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Blue Springs, MO 64015
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Customer Reviews
- 3.5 Average Customer Rating
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Requested a change of drop off location at pick up. Staff couldn't adjust the agreement. Threatened the charge would triple if dropped off elsewhere. Had to add two extra hours of work plus miles and gas to our long day to return truck.
Susan STruck was not ready at the time scheduled. The return process was very slow. Overall made the situation very frustrating.
Ryan GCharged me $80 insurance when I didn't ask for it. Trying to get this resolved. No luck!!
STEVEN WVery nice staff member that promptly helped us return our rental! Would definitely return here for services.
EMERALD B