The location was just a grassy field that is not easily accessible nor easy to get out of traffic wise. If it had been muddy or raining, that could’ve been a major issue, because there was no actual paved driveway or staff. Right next to it was someone’s house with a bunch of fighting roosters and a lady chasing them with brooms and yelling. It felt like I was in another country. The app did not work for me to check in properly and take photos of the equipment like I have the previous eight times I’ve recently rented a U-Haul (this was my 9th 26’ truck rental). The app only gave me the key combination and then quit working. I tried multiple times to hard close the app, go back into it, and continue the rental process, but it never allowed me to check the equipment in. I took my own photos of the equipment based on my previous rental requirements/experiences just in case. It was the worst location that I have picked up a truck in Boaz, Alabama. All of the others have been fine.
ASHLEY G
Laundry Basket Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boaz, AL 35957
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All good
Bob P