What you can do to improve my experience if i were to be another customer would to provide more complimentary services. Making consumers who are low income feel included with your overall customer who can afford your fees. I needed uhaul for a second trip but i was only given a bare minimum of miles and no full tank. I think all U-Hauls should have complimentary gas. Or reimbursement to former customers if put in place if they were to use service again. One time reimbursement. I think that would give me a customer incentive to purchase service again. As of now, no because the app does not work. Had a horrible experience loading and unloading and traveling. Uhauls bad on gas mileage regarding miles per gallon, strips more from customer. Slum uhauls instead of slumlords. I would never want anyone to think I'm so greedy for money as a business that i can't offer incentives or complimentary services with purchase. I'd want recurring long term customers. I say this bc i am in school at lsu for business and poli so i know how this should work.
Taylor M.
R&R Lawnmower
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bogalusa, LA 70427
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Customer Reviews
- 4.5 Average Customer Rating
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Hassle free and quick.
John M.Very quick n easy pick up
KARLA M.I had a large 26 ft truck conframation over a week in advance, The day before after I have hired help you call and say only A 10 ft is available. last minute were is the choice, right none. I had to pay double gas and double milage for 2 trips instead of one. No thanks will use another company next time if not made right. Sincerely Donna yarbrough, (601)525-7853
Tanya G.The place i rented this trailer from a customer couldnt have asked to be treated better and overall uhaul treated me good til i wanted to use the trailer for one way use and it was going to cost me 580.00 to use it one way ,i believe that something could be done to this charge which is ridiculous in my opinion but like i said overall my experience from start to finish was excellent and will rent again from uhaul if i need to,thank you
DONALD W.