Made the reservation for 2pm, and the person picking up the trailer showed up at 2pm to a note on the door "Be back in 30 minutes" They take the trailer and leave bc I was already CALLED once and told I NEEDED to come pick up my reservation before they close at 3pm. I get a call about 2:40pm from a very rude woman saying she had to go pick her baby up from daycare so she wasnt at the store. I get lectured on the phone by that woman about paperwork but she didnt take into consideration someone was there at 2pm to pick up the trailer LIKE SHE TOLD ME TO DO ON THE PHONE. Then she takes my cell phone number from the file and proceeds to text me. This place is completely unprofessional.
MEGAN M
Southside Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bogalusa, LA 70427
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The staff you have is excellent no improvement for me very employee that day and Thanks again
CONDRAMEL BEverything went well and everyone was very friendly.
ASHLEY TPlease check the vehicle when returned, make sure it was cleaned by the renters and in good shape. The vehicle tire had a very low air and almost empty of fuel. We had a hard time looking for a fuel store and so with working air pump service which delayed our travel time. Twice the tire pressure was very low.
Abelinda BThe truck as a total mess with mud all over the floorboard. The fuel was left right on empty and I had to immediately fill it up. The location also stated that the fuel level was 13/16 full. They lied and I have the pictures to prove it. I want at least my money back for filling that tank.
Kevin P