Tell them to check inside of truck for equipment. I did not and dolly I pad for was not therekathy A.
Moving Truck Rental in Bogalusa, LA at Southside Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Bogalusa, LA 70427
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I went to pick-up my U-Haul rental at the Sullivan Dr. location at 8am on Saturday morning. I spent 4hours at the location trying to get the lock of the truck so I could get the key to the truck all the while on the phone with U- Haul with assistance. I also must mention it was pooring down rain and I was soaked. the multiple reps I spoke to on the phone were helpful, apologetic and nice, but we were not able to unlock the lock. finally I was sent to another location only to get there and not be able to unlock the lock on that truck either. The owner of this location at R&R Lawn Mower Service did come out and was helpful in getting the lock off the truck. we tried again in front of him with him showing us exactly what to do and it did not work for us and we were doing the correct line up the entire time. This was beyond and awful experience with U-Haul and I think I deserve a discount or actually a refund for my rental. ..........Edna Jeanette RichardsonJeanette R.
The truck had ants in it very bad . Crawling all over the inside and on the outside of the cab of the truck When I turned it in I advised the guy working in the store. he said he was going to put it in the notes. I have multiple pictures of them all over in the cab of the truck. I can show you.Louis B.
Good and friendlyJESSIE H.
clean truck between customers, especially with Covid. it had burger king bag under seat ,Thomas W.
no staff at location. Internet check in, but no internet available.Collie B.
Everyone is greatAnthony S.
Rental truck had some thing wrong with it slipping forward when the brakes were applied. My passenger and I where thrust into the travel lanes with vehicles coming in both directions. Frightening as it was, we returned the truck immedately. Mr. James was very assuring and gave me a different truck. Maybe the transmission has some work that needs to be fixed.Claretta B.
Great serviceDennis M.
I returned it with 1/4 a tank and was charged extra for no reason.Amaya D.
This man knows his stuff, very informative about uhaul and storage business help me with trailer would send him business anytime. His name was James.James B.
the driver side tail light was not working and there were some damage not noted with the "X" but I had a problem with the self lock and placed a call and the owner was SUPER in helping me! Thanks for your help....Michael C.
Lady working there was very knowledgeable and friendly, she needs a raise!Christopher F.
It was to much to muchmoad A.
staff was friendly and helpful.WILEY M.
Very friendly service. Much much better than previous management.kiet D.
It really helped that we were able to return it even though you were closed... Thank youCHARLES K.
Good customer serviceRobert M.
No problems at all their computer was acting up. But, that was not their fault.gregory W.
Strive to insure pick up and return sites initially scheduled by the customer are utilized. As in our case it was very inconvenient when u-haul changed our pick up site to a location almost 30 miles from the site we had originally scheduled.Frederick F.
Nice people.victoria J.
No person on site on day I picked up so I had to use the app. I was a little apprehensive, but it worked. I had a few issues but online chat walked me through. It took a little longer than I would have liked since we were outside in yard, but overall it was nice to get the truck when we needed it even though location was closed. I would recommend putting a card on file if using the app.Justin M.
Great people with fast service!stormy N.
Great service. No complaints.debbie F.
Truck wasn't cleaned inside and I ordered a dolly which wasn't in the truck and I paid in advance.Encil W.