I don't know about the appearance of the interior of the little store; don't really care. Didn't go inside. He came to me when he returned from lunch. He was honest with me and very helpful. I would recommend this location.
Diana S
Country Mulch & Family LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westfield, IN 46074
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- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkRoad to the place is not maintained. Service was good, but pothole road bounced the trailer.
Richard BThe lot was extremely dirty, it ruined a pair of my shoes. It was a pretty easy process, but you need to explicitly explain that there’s also a mileage charge not just a 24 hour rental.
Rachel RQuick. Efficient. All done at the hookup.
ALEXANDER AThis has nothing to do with this location specifically but U-Haul as whole. First I reserved my truck a week in advance for another location online and all the comments and my paperwork said 11am pickup but the U-Haul system had a 9am pickup time so my location gave my reserved truck away to another customer. Then said location sent me to another location that they told me had an available truck and even create a new reservation but upon arrival at the 2nd location, once again no truck available. Bright spot of the whole experience was the helpful desk worker at the 2nd location that actually called around to find and get a verbal confirmation that there was a truck available before sending me off to now a third location which was this location Country Mulch location in Westfield. Then the check-in/out process through U-Haul's crap app was a pain in the ass as well asking for pictures through the app of the truck then after taking the picture it not transferring to the page so it took me forever to get the truck. So overall my gripe is with U-Haul the parent company bullshittery with an ancient technology app but my experience with the Country Mulch location which was entirely self-serve on the mobile app was fine on their end, aka the truck was there physically there and operational.
Nicholas M