Fast and outstanding customer service. I walked in just 2 minutes from closing time. The manager and another employee didn't hesitate to make sure I had everything I needed. I will go back for any/all of my U-Haul needs!!!JOE K.
Box Elder Hardware LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Box Elder, SD 57719
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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We explained to the drop-off location the issues we experienced with the truck, front-end alignment, brakes and wiper blades. Hopefully, the truck with be thoroughly inspected and/or repaired before someone else rents it!!!connie T.
Reimburse me for the horrible experience of lack of service and lack of urgency and lack of timely response and $200 for me paying upstanding town folk that helped during this crisis plus $130 for the hotel. I should also note I had to pay the 3 unloading $450 tips since I didn't arrive on my scheduled day Friday June 30 while they were waiting. To get them to come back on Saturday July first.Gary K.
All the staff here were extremely helpful and helped me complete the return process because the app wouldn't workArturo C.
Very disappointed with gentleman that wouldn't help me this time. Had 2 large trucks and 2 trailers to return. Dropped 2 trailers on a Friday night after hours. No problem there. But Saturday as we unloaded trucks just a block down the street into our storage he refused first truck. Said I had to take it to another location. But he was expecting my 2nd truck when we got it empty. Finally found 2nd location to drop off first truck. Went back to unload 2nd truck and get it to Ace Hardware before 4. Got there about 3:45 and he informed me he wasn't taking that truck either. He had 2 others coming in that night and I had to take my truck to the 2nd location as well. This is our 3rd trip moving out west. September 2022 we had 2 trucks and 2 trailers and March 2023 we had same. Those two times we dealt with a very nice young lady at the Ace Hardware. Guess she's not there anymore. Definitely won't be doing business at this establishment again.Michael W.