Did fine.
SHERWIN N
Tk Home Bradford
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bradford, ON L3Z3H2
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Rented the truck via the app for 8:30 pickup. No keys in the lock boxes. Had to wait until 10:00 for the store to open. And when I called the store representative to simply ask if he could show up earlier before 10, he was super defensive and argumentative about how I placed the order late not giving him a chance to leave the key. All I know is that the website allowed me to pick 8:30. So a key should have been there in my opinion. If there was a glitch with UHaul website, don’t take it out on me. Plus truck had trash in it.
NICOLA FThe trailer we rented was clean and in very good condition mechanically and aesthetically. The checkout and check-in process was seamless.
CHARLES MU-Haul changed the pickup location to one that is more than 130 km away each way, resulting in approximately 260 km of additional travel and about three extra hours of driving time. The only compensation offered was an additional day at no charge. I would like to understand how this is considered reasonable. Was the cost of fuel and the value of three hours of travel time taken into account? Additionally, I returned the trailer only six hours late, yet I was immediately charged a full extra day’s fee. This seems inconsistent, especially given the inconvenience caused by the pickup location change. I would appreciate a review of this situation and a reconsideration of the charges.
Ankit KNothing it was all good
Chris C