bad customer support
alan J.
Spiffy Auto Detailing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brampton, ON L6X4H5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Ensure vehicles are well maintained and clean. The vehicle I picked up was damaged in multiple areas (passenger side lock, right side dent, dent on back of vehicle). The inside had garbage. The vehicle was out of windshield washer fluid and air was low in tires, vehicle kept giving a warning. Not safe to drive. I've never had this kind of an experience with Uhaul before.
Richa G.Dont ever rent uhaul from this location go for anyother. The store would says they did the pre-screening and you could drive. Guess what i drove less than 17 kms and they charged me 58 kms driven. So they just added the kms they drove before me to my bill and thought i would nt mind. And worst customer service experience, when asked about it no answer just dont worry the owner will take care you can go he will fix it, and they just sent the same bill to uhaul .
Abijith V.The person on counter is so rude , moreover they hand over the keys more than one hour late. The time is 11 am but they give keys more late than 12 pm
Simranjeet S.Better customer service The Rep sitting at the desk said they had nothing to do with Uhaul and its all online. I tried checking in online and there were issues so I called customer support. The lady was really helpful but it still took time due to delays from the location. The lady on the phone provided me with lock box codes to access the keys but the keys weren't in the box. The guy at the desk was nowhere to be found. 45 minutes passed like this and then he finally shows up and says oh the keys are in the back. Horrible customer service. The Uhaul lady on the phone was super helpful but I do not recommend this location at all
Faizan A.