Excellent experience. Went like clockwork. Lots of pics to take upon return, but understandable to ensure compliance, etc. Well done. Will recommend to others and use again.John B.
Moving Truck Rental in Bridgman, MI at Hardings U Stor It
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Bridgman, MI 49106
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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While the location, cleanliness and recommendation are all positive, this location does not handle any of the rentals anymore. Frustration dealing with the Uhaul policy now of doing everything on a phone has pushed me to look for other rental options. I could go to the store, talk to an employee and be out with a truck/trailer in 10 minutes. This time took me 1hr 15min after several phone calls. Would not recommend Uhaul. WILL NOT go to a regular Uhaul location. Understaffed constantly.Michael B.
Not really fair to rate this small town location...in the midst of Covid. It is really just parking spaces near a convenient and trusted local grocery store chain. It is functional and "fine" for its purpose.mike O.
Get all the info you need I.E. photos of driver license and customer the day before check in and not at the check in when it is pouring down rain and no rep. from the company present. Parking the van by mud puddles and missing rented equipment supposed to be in back of truck. Trash under seats I guess from last renters. This onsite remote check in needs a lot of attention.James C.
I somehow got charged for driving over 1000 miles. Mobile check out was a pain and both my pick up and drop off location were different than what I reserved.Alissa N.
Note customer browser setting requirements to remote check-in. Took WAY too long to check in. Longer than just going into a location to rent.Angela S.
Notofied by phone after my wife called them that this UHaul site closed after putting keys in the boxRobert L.
There was confusion about drop off location, and the process took a very long time.Sandra L.
Nothing! Very pleased. Nice, helpful people.john R.
Rented 6x12 Trailer worked out well my only compliant is that the inside smelled of gas and oil and had a film of that on the floor. Would suggest looking inside before using it. Was my 1st time renting one lesson learned !!douglas M.
When the appointment is made at specifice time, please have someone there to handle the paperwork etc. Both at pickup and return we waited for someone to process us. We drove a distance to get the trailer so waiting for agent was a little annoying. Once we got someone to help all was good.Linda G.
My experience was very good and the cost was very reasonable. No suggestions on improvements. I'm so glad you were there when I needed a trailer with very short notice. Many thanks!!Dawn J.
Everything went very wellKaren S.
Everything was excellent, customer service was great..Steve Schmidtkesteve S.
I was inappropriately added moving blankets, a dolly and other accessories inappropriately. Had to be taken off the order before I left with the trailer. Gretchen helped to take care of the mischarges.Gustavo L.
Friendly counter service! On the uhaul website please let customers know they need to go into the Hardings grocery store and up to the customer service desk to pick up their rental!leslie W.
Very pleasant staff and vehicle in excellent conditionjohnathen W.
The agent that prepared the rental agreement had to manually enter a lot of information, like my credit card number and who knows what else. That took way more time than it needed to. This could be an excellent location if it was better equipped to scan information rather than enter by hand.Gary W.
It took quite a while to get the paperwork completed for the rental. All were very nice and professional.sandy M.
Paperwork process should be easier. Even after completing on line check in, it is still a long process.Steve C.
The new ford van was nice, but in comparison to the van I rented in May it held much less because it only had 54 inches of clearance in the back cabin. Which did not only the dressers that I needed to move to be standing up and caused the use of more room .Carl J.
Staff was very helpful and I appreciated how easy it was to rent a cargo van and return it!Mephiboset H.
all went great!Jon W.
Nothing I was very impressed!Gordon V.
Rental went smoothly, and the staff people were courteous and helpful.Kenneth P.