There didn't seem to be anyone around. The door marked "U Haul Entrance" was locked. Bays to the service garage were open, but it was hard to tell if anyone was in there and nobody answered my call outs. I wasn't sure if I was allowed to go into that part of the building. After a few minutes I heard a machine in the shop and called out again. The person stopped what he was doing, was efficient, and the transaction went smoothly. It was my own bad that I forgot to do the check-in with U-Haul via phone, and had to make some calls after I got back to my house. The truck was OK. Needs an alignment as it pulled to the right. It had not been swept out, but a quick hit with a broom took care of it. Basically it was fine--did the job and got us safely to our destination.
Laurie C
Lakeside Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brockport, NY 14420
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I turned my truck in with the attendant 2 days early and was charged an extra day because the attendant did not close my contract that day. I did not think to use your app because the attendant was on duty and it was not after hours. Your security cameras can verify the day I turned the truck in. Also, I contact the office where the truck was turned in and was promised a return call from the manager. Which I never received. Thank you for no assistance.
Willard EVery poor experience from the start. Just very disappointed
DERICA WNeed a better parking area
Gerald VMom from Buffalo moving her son to college. Absolutely no issues with these guys. I was in and out.
Maureen M