I will NEVER use Uhaul again. Profoundly negative experience. If I had time, I would telephone (tried over 5 times but the hold was too long) to ask for a refund. Booked truck a month ago for 48 hours, pick up at 8 am in Oshawa. Did not receive truck until 12 pm 30 miles away from my home and had to return it my 9 am the next day. Less than 24 hours, and only got a $63 refund. VERY DISGUSTEDLEANNE Y.
Moving Truck Rental in Brooklin, ON at C Store Convenience
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Brooklin, ON L1M1B4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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U-Haul app is useless. Online check in and return does not work. This location is great though. No problems with them.Ryan B.
Nothing, it was great.SHAWNJ R.
have the attendent explain that you need to take a picture of the dash board for the mileage and the fuel level upon the return of the rental. because when i returned the rental thats what i was told but i don't have a cell phone. thanksJOHNR S.
Store manager was responsive and helpful.Jessica M.
Nice people to talk with. Easy to pick up and return the truck.He P.
No one was there to return the truck he was coming later.Ahmed A.
I was initialy booked to have dropp off location in newcastle ontario when went to pick the equipment, owner asked to return the truck at same location as pick up otherwise he willl charge 300 on top. Your office shall not promise if they cant keep it.Syed S.
App was easy to use Very reasonable ratesDavid B.
Nothing. Excellent experience, thank you Allan!Jarrett A.
I like the idea U-Haul is now offering the gas tank FULL. Always felt the 3/4th tank was a bit sneaky!. Easy transaction and the vehicle in great condition.PAUL K.
Your phone app, is crap, hard to use, confusing. This pickup location is a dump. The only reason I used it was it was close to home. The truck was dirty. I wiped down all the touch surfaces with sanitizing wipes and they came up black with dirt.Dan L.
C Store was well organized and truck was clean and ready for use. Truck had a pretty good vibration in the steering wheel due to something like a wheel being out of balance, and it pulled to the right pretty bad. Not unsafe, just quite noticeable. Time for a front end tune up and alignment. Overall, everything worked well for what I needed to do.Gary E.
My rental was cleaned and ready for an early morning pick up, It was returned as easy as the pick up. Florence Bristolflorence B.
had issues with mobile app but the gentlemen at the location was very helpfulTania S.
I have a 15.00 safe move charge on my receipt, I did not ask for that to be added!!!!!!Katharina S.
Nice drop off spot with friendly staffTommy G.
I was not notified that pick up location did not open until 9 am when booking the truck, booking was to be for 8 am pick up. Arrived at pick up location, was then notified that they did not have any furniture pads/blankets - which had been "confirmed" during the ordering process. This was very disappointing as they can be essential when moving.Jordan K.
Be better at customer service and don't charge extra and change my order. Very disappointed with this service!!!!Mary S.
Nothing to improve, very smooth processJohn F.
Keep doing the samealan S.
Luckily I've taken a picture of the fuel gauge upon return as they are trying to overcharge me on my Visa for fuel!Allan B.
All was good,they communicated well with us.lm pleased.claude T.
Everything is perfectErlais L.
Location was convenient. I prearranged the rental weeks in advance including an appliance dolly. It wasn't in the truck and had to return to pick one up. Also noticed damage to the front bumper that wasn't marked. Better attention to detail would have made my experience much better.Grant T.