Getting the truck was a nightmare. The app wouldn't work to get me the code. I had to call and speak to someone to get it resolved. It took me 40 minutes to get that resolved. We reserved a truck with a lift and dolly. It didn't have either even though we were charged for it. The truck was parked in a dirt area with a bunch of snow. It took a while to get it out. I was concerned that it was going to slide into other trucks. The snow needs to be cleared or the trucks need to be on solid ground/concrete. Not just mud. I don't understand why I would be expected to fill the truck 3/4 full instead of full. How would anyone guage that??? I filled it up which I'm sure wasted about $20 or more just so I didn't get an extra charge. The experience was terrible. I will never use U-Haul again.Sonia S.
Mikes Liquor Emporium
(U-Haul Neighborhood Dealer)
Broomfield, CO 80023
- Mon–Fri10:30 am–6 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Broomfield, CO 80023
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- 3.5 Average Customer Rating
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Dropped off using the Uhaul app â€” no problems...John D.
I didn't get moving blankets as orderedKristin C.
Not a dozen of furniture pads were thereSamir P.
The location was not open when I arrived 1 hour after they said they opened. Had to convert the order to virtual and phone service was horrible in converting it. Process is too complex and not user friendly. I will not be renting from U-Haul again.R Mark G.