When I went to rent the truck the uhaul website was down and there was a long wait. Not at all the fault of the pickup location. The woman at the counter was kind, helpful and apologetic for the inconvenience. I didn’t realize I was being charged an additional $15 for something that I definitely would not have paid for otherwise. A safe something or other charge. We only used the truck for a quick run to the dump so that part was frustrating. Otherwise everything went smoothly.
CHRISTOPHER D
Cooks Corner Self Storage Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Brunswick, ME 04011
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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26’ truck was too long for the parking spot . It was backed into the tree line . I had to transfer my moving supplies from my truck to the rental truck . Had to park the truck blocking the driveway so I could transfer my stuff . When returning the truck and your website requested pictures of the rear of the truck , I had already parked the truck backed hard into the trees .
John DThe pickup location was fine, and the staff helpful. However this was not my requested pickup spot, and they could not arrange for a the size truck on the day near my location. This was a hour away, and I had traveled an hour away to pick up a truck the night before that turned out to be unavailable. The scheduling is horrendous and I should be compensated for the extra expense in gas and tolls as a result of not providing what I reserved.
Scott MNo one present. no answer at number. Waited for over 2 Hours which messed up my schedule of pickups.
Mélanie TEmployee was nice and helpful.
jarred k