The guy who was working the desk was the most unprofessional guy I have ever felt with. He was very rude. I told him I checked in on the app he he got mad that I mentioned it. He was constantly hostile over every detail. I would not recommend using this location to any at all. I am Very disappointed in the service here.
Joshua B
Racen Preowned Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buckhannon, WV 26201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Renting UHaul from Racen Auto/Steve Hollen is friendly, easy, speedy, and professional. Great experience every time. This was my second rental in a month +/- and because of the great experience the first time, definitely wanted to give Steve our business again. Highly recommend this location to rent from.
suzanne oHighly recommend this location for renting a UHaul truck. Very convenient location for pickup and drop off. The owner Steve Hollen was very welcoming and helpful through the rental paperwork process - information necessary for us to know was explained very clearly. Everything was taken care of quickly and professionally and we were on our way. When the truck was returned, it was processed quickly. I will be renting a larger truck at this location within the month for a big move.
suzanne oWell I don't think you really need staff. A kiosk with a machine style vending should suffice. Then just hire out a private contractor to clean and service the vehicles. U-Haul . I love you. You trust me with 90000 dollar trucks and I like that. We will continue to do business you sweat devils. .
Coy WMy rental was not serviced properly, it did not have any oil in it, the air conditioner did not work, I had to wait two hours to have it serviced at my destination or it would have blown up! I was provided such poor service! I can not in good conscience recommend Uhaul at this time, they charged me the full amount for this poor performance of service ! I would like a refund of some of my money I paid for this!
STEPHEN N