My rental was not serviced properly, it did not have any oil in it, the air conditioner did not work, I had to wait two hours to have it serviced at my destination or it would have blown up! I was provided such poor service! I can not in good conscience recommend Uhaul at this time, they charged me the full amount for this poor performance of service ! I would like a refund of some of my money I paid for this!
STEPHEN N
Racen Preowned Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Buckhannon, WV 26201
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Customer Reviews
- 4.5 Average Customer Rating
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Gentleman was quick and nice. We were in and out. I do think we should have been reimbursed something since we returned the vehicle more than a day early
JANICE DGreat experience he hooked up trailer for me, showed me how it works, checked lights etc.
David HThey double charged me in Buckhannon Wv 😡 he was a asshole 😡😡
Betty PI was pulled over twice, once in WV and another time in VA for a bad license plate on trailer. It’s only half the plate. I tried to do the plate verification and it said link expired. I was charged for 2G of gas which is not correct (how can you tell on a gauge two gallons of gas? Horrible experience. Will follow this up with a phone call
Michael D