Dont like the fact im charged a premium price to rent when i do all the work. You dont check the equipment with me, you dont check it back in, your partners cant get my info right, even after telling them 3 times, they still sent an email with my info to a address that was wrong. It took me 7 hrs to get a person on the phone to correct the wrongly entered email address. I called every hr from 8-2 b4 someone finally answered the phone, im sure glad i wasnt stranded somewhere. This online crap isnt good business practice! Truck was filthy and couldnt take a pic of it as i was driving it when your stupid online form came over but i did wash it b4 i returned it. During covid i would think it would have been cleaned and sanitized b4 the next person rented it, but i guess thats not a priority for uhaul only getting my money is I think next time i will just buy a trailer it will be cheaper and saferGERRY G.
Moving Truck Rental in Buellton, CA at 101 Auto Shop
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Buellton, CA 93427
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The attendant that received my equipment was busy and did not take time to give me a receipt but said he would email me one if that was OK with me. I said it was.Kristine S.
U-haul consistently changed the details of my order without my consent, including changing the drop off location to a place 400 miles from my actual location. I wasn't able to drop off the truck because of this, and had to wait until the next day when I could call uhaul and get the location changed back to the right one Why did they change my drop off location in the first place?!?!Sam B.
See above. Frustrated customerJUAN C.
Have blocks for trailers being dropped of.Christopher B.
Great customer serviceJORGE M.
Change the AI in your app so that we are able to take pictures of a sufficiently high quality. I wouldn't allow us to take a shot if it was too well lit, bizarrely enough so we ended up having to settle for almost pitch black photos.Christopher H.