Everything was great.
SANDRA S
Stateline Truck & Trailer Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bunker Hill, WV 25413
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Everything was great! Jeet was amazing! 10/10
Dulce KJeet was awesome and very accommodating! He went above and beyond to help us with a last minute rental and even stayed 2 hours late so we could pick it up! AMAZING CUSTOMER SERVICE!
DAMIAN WRude, said I was late before ever asking my name or anything about my rental. Younger kid and also wanted me to do extra things after being completely unprofessional and not taking any action for doing my rental drop off (that was a couple days early for a cross country move), instead was on his phone. Would never rent or return here, they are the worst I've ever dealt with. Terrible!
TRENTON MBy far my worst U-Haul experience to date. The location was convenient to me, but that was the only positive. The franchisee is definitely more concerned about the other businesses he runs, and seems to find the U-Haul as a minor money opportunity. Had to walk around to find someone to come to the office, and then still had to wait awhile before they arrived. A bit on the rude side, and can use some customer service skills. He sent me across the lot to hook up the trailer myself. Their 6' x 12' trailers re not easy to get on your hitch by yourself. He told me to make sure I stop back at the office for inspection. After waiting 10 minutes for him to come check my hook-up, he took aa photo from 30' away and said that is all he needed. He had no idea if I did the hook-up properly.
JeffREY S