I originally reserved at another location, as I have done many times in the past. Reservation got moved to pick up location due to the truck size I requested, 26 ft. I got a call Friday the 24th, day of pick up saying the truck was not there and I needed to call uhaul to find another pick up location. An hour later I got a call back saying that the truck would be there and for me to keep my reservation. On my way to pick up the truck I got another call saying that the truck wasn't there, it was 3:20pm and I was already on my way with the movers to pick up the truck that I was told would be there, AND was called and told that my truck wasn't there and I needed to call uhaul back for a different location. At this point I was very upset and the lady said that they had a smaller truck I could use that was 20'. After going back and forth a couple of times I finally agreed to take the smaller truck. Once I got to pick up the truck they tried to charge me 199.00. I told the lady that I was told since I was getting a smaller truck the price would be 40 a day. She adjusted some items on the truck and my total was 117 and some change. When I returned the truck via online return at the drop off location, my account said that I needed to pay more money and had charged me more for the rental. I asked for someone from uhaul to call me back so we can discuss this further. I should have only been charged for the smaller truck rental and an appliance dolly for two days.
Moving Truck Rental in Burnet, TX at Burnet Tire and Automotive
Moving to or from Burnet, TX 78611? Get FREE truck rental rate quotes at Burnet Tire and Automotive.
Get FREE moving truck, pickup truck and cargo van rental quotes at Burnet Tire and Automotive
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Burnet, TX.
Cargo vans and pickup truck rentals in Burnet, TX
U-Haul cargo van rentals and pickup trucks in Burnet, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Burnet, TX 78611. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Burnet Tire and Automotive were wonderful. Service prompt, vehicle clean and well maintained, helpful and courteous. An epitome of Uhaul professionalism.
Make sure the mileage is correct on the vehicle before you take it. I was charged 40.00 for 15 miles (and thats adding an extra mile for gas when the gas station is next door to the company) 5 holds were put on my debit card, for 197.00 each. Whether the money is debited or not the money was still put on hold. I was laughed at when I questioned why my card was charged so many times. told they credited me a day because they were trying to charge me for 4 days. Um, I had the vehicle 3 days. thats not a credit. Thats you doing your job. Very disappointing interaction with this company.
People at this location were very friendy and helpful an i will use them again
Easy and helpful
Went above and beyond to help out, even staying late past closing to allow for us to pickup!
The only problem that I found was that the aluminum floor left a residue on the bottom of my cargo. When I placed the items on my new carpets It left dark gray smears is hat had to be removed with a carpet cleaner.
Just give a good return point.
Great friendly service.
I was picking up the trailer by myself and had no help hooking it up. I have rented from U-Haul numerous times and never had to hook up a trailer by myself. Other than that the trailer worked well and was in good shape.
It was easy peasy and Al was very nice and professional. Thank you
Minimize the wait.
Don't change anything... the experience was perfect.
Have no complaints about service I received.
This location was great. I had reserved it from another location, they did not have it and sent me to Burnet Tire. Should have shown in the reservation that my pick up location was changed.
Efficient and helpful.
My Visa was hit with an extra mileage charge. 70 miles is nothing in Texas. I was charged for 49.2 miles over, and I only drove to the next county.
Al the guy that helped us out and got us on the road and explained everything in detail. Was very understanding of our situation and helped us In so many ways. Great customer service and i have referred them to so many people already..
We had a reservation for a 6x12 one way trailer to Dallas. We called our original pick up location to confirm they had one, they did not so we had to call ourselves to find one. There was nothing local so we had to drive to a different town. Once there they could not find our reservation despite having a printed reservation with a number. The guy just added drop off in Dallas, even though our reservation had a location to drop it off close to where we were moving.
One of the running lights on the trailer did not work. Upon advising the manager it was promptly repaired and I was on my way.
i had scheduled a truck 1 month in advance , I called 2 weeks before to verify truck would be there ......., still was not set up .....
It's a tire shop! I had to wait while the only guy there fixed a flat. It's a small town though, what do you expect.
no suggestions, charlie and her team were very helpful
Nothing at all. The girl at the counter was Awesome.
Brought the trailer back 14 hours early. They charged the full 24 hours. They should accommodate customers who endeavor to bring equipment back early. Small refunds make for a large loyal customer base.