U-Haul was great in the process of obtaining the truck through their photos and precheck from my end - K C Discount was seemingly not sure of the process, the truck was parked on the neighbouring property and they didn’t like that I had to keep my car in their parking lot until I was finished with the truck. I also am not sure if they charged me twice? They processed my credit card before I picked up and processed it again afterwards. They did not explain anything, just handed me papers to sign. There was also melted icecream and a half-drank water bottle inside the truck when I received it. Doesn’t bother me honestly, but for some it might. Overall I recommend U-Haul but this specific pickup location isn’t going to be everyone’s cup of tea.
Jessica H
K C Discount
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stoney Creek, ON L8E5K3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Difficult drop off. The employee didn’t seem to know what to do. Tried charging us for gas- that we had put back in. Also doesn’t drive- so had us REpark the truck on the lot
Jamie MTruck was damaged upon pickup, didn’t do a circle check with us, truck only had 1/4 tank of gas in it.
David DU-Haul gave me self return instructions to leave keys in Dropbox, there was no drop box. I had to call hail to verify it was safe to return truck keys to the KC Disvount store employee because they had removed a Dropbox from the store location. This was unnecessary stress after a long moving day to wonder about the safety tabs security of the return. The KC employee was very nice and helpful.
Kerri O