The rep we met was amazing - but being told we HAD to drop off at a location 40 km away from where we started was incredibly frustrating! Way to rack up the cost for mileage! Then the road was closed and we had to go even further to find a way into the facility. Not cool, U-Haul!!
Leslie A
Nolan Hill Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T3R1J4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Ran out of a portable trailer which was dirty & poor customer service. As was going to charge me 100$ more to use my debt card to pay which if is a policy wasn’t told to me in prior conversations with U-Haul. My reservation was changed twice. Was very unconvincing as travel plans & times had to change. I was not told a two day charge for this travel when I returning truck not even 12hrs later. communication & Coordination was horriable at location. I understand businesses get busy but one person working then pointing to the truck outside & we did inspection & pics. I have used U-Haul prior years buts this was my worst experience & dealing with she picking up the truck & company changing booking & locations was stressful to an already stressful process of moving.
Erin JThe guy working at the location was extremely helpful.
Danielle SOffice was in a tractor trailer.
STUART ARented a dolly over the phone and was not told it was appliance dolly and because of its weight, I was unable to use it for my entire move. Office was located inside a trailer and when I brought this up he said there’s nothing he could do.
Damian B