Pickup went fairly well. I would suggest putting some signage on the outside of the trailer for people to know that that’s where the “office” is. Also, once you complete the pick up process online, you still have to go inside to get the keys. There was a lineup and the only person working had to leave his desk a number of times to assist other customers outside. The app says you can “skip” the line to get keys, but it wasn’t that simple. Maybe there could be a better setup in place or a separate line for those simply wanting to pickup the keys.
Melanie F
Nolan Hill Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Calgary, AB T3R1J4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent customer service by the employee. Very professional and efficient in service.
Hadi RThe checkout process took 50 minutes and there weren’t that many people ahead in line. In the end they had to use some sort of back up process but it would’ve been good to go there earlier.
TIM HGreat selection, good service. Highly recommended!
Jerald HI was quite pleased with all aspects of the rental arrangements. I have not dealt with other Uhaul locations so cannot conclude if service was above average.
JAMES A