The truck share gave me nothing but problems. I was scheduled for a truck, showed up to kearney MO to pick it up and instead the truck was booked to someone else and I was assigned to another truck. Once I found that out, the truck I was assigned to had no key. Due to it being a holiday, the location was not open. They sent me to independence to get another truck who failed to read the fuel level correctly. The regional office told me they would credit 60 dollars to my bill for the truck mixup, and yet I have not seen that reflected on my bill. Also, because the independence location read the fuel level incorrectly, even though I changed it on the website when I picked it up, I refilled it to the 3/4 mark it had when I picked it up and got charged an extra 30 dollars. I would like to talk to someone about this experience and have it made right. I was told it would be between 60-75 dollars with the credit, and instead it was 175. So this needs to be made right.Zackery D.
Moving Truck Rental in Cameron, MO at His & Hers Sports Gallery
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cameron, MO 64429
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The online pickup was so easy and quick. Much easier than when we had to go into the store.Staci B.
Customer service was adequate staff were friendly and helpfulMark M.
The uhaul digital site was down or improperly working, this caused me a real loss of time because the vendor couldn't complete the digital transaction. This was no fault of the vendor, she did a great job. Uhaul needs to allow paper registration as an option like they used to incase the system is down.KENNETH H.
The best service I ever had from a uhaul deerskin I my life above & beyoundChris B.
My sister and I have now rented from this location twice in the last 8 months. I have also rented a box truck from St. Joseph Mo in the last month. I know it is ran by one person, but we have never made it in and out in under 40 minutes, even with pre-registration. On my sister's rental, she was charged extra because the system said her trailer was returned to Witchita, KS, when it was returned to the store we rented it from in Cameron. She had to make multiple calls to get the charges straightened out. On my rental, i was told i needed to check the trailer in online or I would be charged $20. After returning the trailer 9 hrs after i rented it. I went home to check it in on the email registered to the account. Found out i needed to be on site to check it in. My son, who is autistic would not leave the house, so i waited until the next day to drive over and check it in. At that point it prompts for payment which was double the agreed upon rate. I submitted a referendum contesting the charge. I was never followed up with, but received a invoice showing the charges were executed today. I responded with questions but no response. Needless to say, i will never rent from them again.Cory C.
I meeded a trailer at the last moment, and they went out of their way to help. Very friendly and helpful!Virginia H.
Another wonderful experience.Robert D.
Request that vehicle is returned with a full tank of fuel, so customer doesn't have to immediately stop to fuel it before using it.Donoven W.
Keep up the great work. Very efficient service!leland H.
Very satisfied with my experience in renting from uhaul. His and Hers at Cameron Missouri was very informative and I was waited on as soon as I walked in the door. Very helpful, polite and all of my questions was answered by Dan and Brandy. Thank you all for such great serviceTammy M.
The entire experience was excellent. Brandi Miller and Laurie Kercher were courteous and helpful throughout.DANNY K.
The owner was very helpful and knowledgeable. Would definitely recommend this location.David D.
Dropped of the truck after store hours, so was not in the location nor did I talk with any of the personnel that work there. Parking and drop box area is well light if you return equipment after dark.Matthew M.
Wonderful customer service start to finish. The vehicle had over 100,000 miles but drove like new and was clean and smelled good in the can and box.matt J.
Store was not open when we arrived at 9 amalexandar F.
They were very helpful!! 5 star service!Becky M.
Both Very Lovely Ladies at this place were so very extremely helpfully courteous and kind making a otherwise stressful chore a joyful breeze. They both made you feel so welcome and at peace coming and going !!! You need a U-Haul this is they place to go rent one from !!! It will be well worth they extra drive to rent it !!! Thank you again for all your help !!!jonny L.
Very nice and helpful agent. The UHaul app did not work and I could not scan my DL; agent found work-around, so all good..eric A.
Excellent service. Truck was amazing and made the move much betterJohn S.
Brandy was extremely helpful!RAYMOND H.
There were several Uhaul system-related difficulties that resulted in difficult checkout process. However, the staff was experienced, friendly, and worked through the difficulties that finally resulted in a successful checkout. The staff also noticed faulty part on the car hauler, but it was quickly rectified by swapping parts from another.Robert P.
Everything was fineIsabel A.
We were charged a $30 cleaning fee for not folding a dozen pads. We drove the truck 100 miles, this is ridiculous and if this is how I haul chooses to nickel and dime I will no longer use their serviceEric H.
Very rude and not friendly at allRick P.