I got charged for stuff that I didn’t use. At first they had furniture pads on as well as a utility dolly and appliance dolly. They took the pads off but charged me for two dolly’s. I rented an appliance dolly. Didn’t get nor did I ask for a utility dolly as I already rented the appliance dolly. They said they would contact me once I put that in the notes but no one ever contacted me about it and then I never heard back from anyone. Once I was billed the furniture pads had been removed but was charged for two dolly’s and the trailer. The place I got it from in lathrop was very helpful and it was super easy to get the trailer and get on the road. As well as super easy to drop it off when I was done. Would rent from there again!
Ryan S
Sams Body And Glass Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lathrop, MO 64465
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- 5.0 Average Customer Rating
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Not the pickup locations fault but unit had a horrible shake starting around 55-70mph. Took us an additional 6 hrs to reach our destination because that’s the optimal speed you need to drive and couldn’t because of the shake. You would have to slow way down to get it to quit once it started. “Death wobble” That night I contacted uhaul once we got to our destination and said we might be late the following day to return since we got in late and all he told me was it would be an additional $55 to have it any extra day. And also I should have called roadside assistance to help me out. I said we already made it and not a flat tire or something to fix on the side of the road. Anyway, Guess what I’m saying is idk who had rented this thing before me but good thing a elderly person or someone that doesn’t know vehicles didn’t drive this thing as it could have been bad.
Jeremy HKeep allowing small towns like Lathrop, Mo to have U-Haul branches. They are a great resource to small towns.
Earl GThe original U Haul business called 15 minutes prior to pick up to inform me that the lights weren't working and I would have to go to Lathrop to pick up a trailer. This put me being an hour late, and the gentleman with the vehicle had left.
RYAN LVery nice people but last time we dropped off, they were closed. We parked across the street with the other U-Haul trucks hoping it was ok.
VALLIE G