All I did was drop off the truck. I did speak with the staff on the phone and they were very helpful.
DWAYNE C
Grease Monkey
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canal Winchester, OH 43110
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Customer Reviews
- 4.0 Average Customer Rating
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Actually call the customer when you say you are going to call them. I disagreed with the final charge because when I picked up my rental I had reserved a dozen of the furniture pads. Those weren’t there. I disagreed with the final charge and was told that I would receive a call the next business day… Nope I was charged for the dozen pads plus an $8 missing equipment fee even when I provided photo evidence of the pads missing the day I picked up the rental and the day I dropped it off. So convenience is nice but hopefully by writing this review I will finally get someone from U-Haul to contact me to remedy the false charges as I did not receive the product I signed up for.
NATHANIEL VAgain this is not their main business. It is a quick oil change business. They took my key and said they would check it in when they had time. I left the truck at the location just before noon, and they checked it in after 2:30pm. I’ve dropped off here before and because they just took the keys and checked it in later, they said I didn’t fill the tank up to level it was supposed to be. However, I was certain I did. Unfortunately, that time I did not take a picture of the fuel gauge. This time I did. The only reason why I have used this location is its proximity to our location in the Canal Winchester, OH area.
Harold RThank you
Sergey STruck was full of ice and snow upon pick up . Dealer also lied about amount of fuel in truck said was between quarter tank and market before 1/2 tank ; the truck had less than a quarter of tank of fuel in it . I reached out to uhaul for credit reimbursement to which they replied they won't do it . Normally I always use uhaul but I am strongly reconsidering that for future business especially with truck rentals because gas is expensive.
Una R