Be more professional. Give equipment as advertised. And stop having staff look for ways to get over by over charging. They lied about the mileage and the gas. Purchased hand truck but they gave no hand truck. Said they didnt have any also charged for padding sheets that they didnt provide. Would never use again or recommend them
Kasey F
Americas Food Basket
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Canarsie, NY 11236
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How U-Haul Reviews WorkGreat Job. I would highly recommend U-Haul.
ARTHUR CHave the vehicle cleaned as there was the previous renters paper work, a used bottle of water, and a plastic knife left inside. Additionally, have them check that batteries, so they die on the customer as it did with me. Also, the customer shouldn't have to ask for a physical copy of the document they signed and agreed to regarding on the conditions, mile, and gas gauge of the truck they're renting multiple times and be told it's in your email before they give the paperwork.
Bryan NHaving more than 1 customer service representative to rent the truck
EUSEBIO HService and Everything was excellent supervisor Marvin was amazing and very helpful. Also his assistant was super helpful as well. I recommend renting from this America's food basket on Rockaway Parkway.
Tricia B