I don't rate anyone EXELLENT (including myself ) because when you tell person that he/she is doing excellent they lose the drive to strive to do better.
Miroslaw J
University Car Wash & Detail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carrollton, GA 30117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great customer service
Ramonda BI am VERY disappointed in the service I received!! I have worked in customer service for over 2o years!! I know what it takes to provide EXCELLENT service!! I was hung up on by your presentative! My calls were transferred more than 3 times because no one wanted to take responsibility for the position they held! I was charged an excessive amount for miles in the amount of $253.00!!!! I WILL NOT RECOMMEND YOUR SERVICE TO ANYONE!!! THERE NEEDS TO BE A TOTAL RECONSTRUCTION OF THE ENTIRE STRUCTURE AND FRONTLINE CUSTOMER SERVICE WORKERS! UHAUL IS IN BUSINESS TO MAKE MONEY AND NOTHING MORE NOTHING LESS!!! THERE IS NO MORALITY FOR A HUMAN OR COURTESY!! I WENT TO ONE OF THE LOCATIONS AND THERE WAS A SAD FACE EVEN ON THE TRASH CAN!!! THAT LERTS ME KNOW TRASH IS NOT SAFE AT UHAUL OR HAPPY TO GET EVEN TRASH FROM YOUR PROPERTY SO WHY WOULD I WANT YOUR SORRY SERVICE!!!!
TANGLA MWe will never book with U-Haul again nothing to do with the location of pick up but there was a lot of miscommunication and confusion a rate for U-Haul overall would be a 0star for me
Tyshawna DWas closed. No one was at site. Was supposed to open at 8 am. We drove in at 8:40 but no one was there. Called the number and it went to voicemail. They did call me right back and said oh hold on we will be right there. Did come quick and was courteous but I expected for this to be an open place of business and not have to call someone.
Justin B