The truck pick up was great but your website and your app were messed up and we spent a couple of hours trying to download pictures and all the other stuff you require because your site was messing up. The people on the phone couldn't figure out how to help us either so a lot of time sitting around wasted. FIX YOUR ONLINE SERVICES!!! TERRIBLE!!!
Neil B
Hearn Monument
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Carrollton, GA 30117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Return process is ridiculous. I hope I never have to use a U-haul again. Having to take multiple pictures of the truck is asinine.
BRYAN JCustomer service at this location was exceptional. The staff was friendly and easy to work with, making the process swift and seamless. The equipment was clean and ready to use when needed.
Kenneth JUsing your personal phone to obtain my card and my driver's license info front and back is to me fraudulent and to pretending to not receive information for an e-alert for thirty minutes when it was lifted immediately and to try to add another until I was told to leave that location because the e-alert employee told me something wasn't adding up ....only then did the person state that all was approved. Crooked employee
Patricia SNo one was there when we showed up. We had to wait 45 mins for our truck through self service & then I was charged $60 more when I brought it back.
Alexandra D