I like the mobile app for pick up and drop off. The only issue i had was the U haul van assigned to me was not clean. Someone left their fast food bags, trash inside the van. The gas was at empty. The prior customer did not put in any gas. Overall though, it was not a bad experience, I would still rent from U haul. I really like the mobile app.
Rainel C
Castaic Business Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Castaic, CA 91384
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The size of trailer was not available when I arrived, but you did rent me the next size up for the same price. Thank you I do appreciate that since I was on a time schedule.
John aThere was no office, the drop-off location was behind a building in a very tight space. I could barely get the trailer through the area even though I have pulled trailers many many times in my life and feel very comfortable with them. The parking lot was dirty and had trash in it. One nice lady who might’ve been an employee told me where I could park the trailer and asked if I needed help. I told her I did not and she left. She was nice, but the whole set up and location were terrible. I have rented U-Haul equipment quite a few times in my life and I’ve never seen anything this bad.
Scott MThere was nothing that needs to be improved on that I can tell. The U-Haul website needs to update the phone number for the U-Haul line, but otherwise had a wonderful experience. The lady that I spoke to both times I had to rent was super nice.
Kathleen HParking is very difficult. It’s behind a building. There are vehicles blocking the exit that look like they’ve been there for days. A black Mercedes was blocking. The exit.
lance w