Clean the trash out of the vehicle cab Don't send out trucks with cracked windowsgeorge R.
Moving Truck Rental in Castaic, CA at Rodeway Inn
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Castaic, CA 91384
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Call me asap, I don't want to waste my time typing up the experience 717 579 6807Darren K.
Connected to a low budget/run down motel. They did not have any other equipment other than the truck. I had reserved a dolly but this location did not have any of that type of equipment. The person was friendly enough but I would not want to go back there for future rentals. I had reserved a 20 foot truck in Santa Clarita and two days before I was to fly to California and pick up the truck to drive to Reno I was informed that they had no 20 foot trucks and I had to settle for a 15 foot truck and pick it up at this run down motel in Castaic. Luckily we were barely able to fit our stuff in the 15 foot truck but it was inconvenient two days before to find this out.Daniel S.
This pick up location was terrible! Employee could not complete the reservation because he was new and didn't know the system. After waiting an hour we had to leave and come back in the morning because he could not give us the truck. While we were waiting some people came to the window frantically yelling "call the police" We actually feared for our safety because of the shady nature of the people hanging around this location. Terrible!!!Stacy D.
No one there to helpfrankie S.
I'm happy, no problems!Leslie H.
The truck was missing a ramp, which is an essential element when you're loading and unloading heavy items by yourself. We couldn't do what we needed to do. Also, there was a mix up with the truck during pick up and to check out took 40 minutes, which delayed our entire day and out us behind schedule. There was also an error on the original invoice we had to correct.Theresa A.
I have used Uhaul for many years and thought I would use them for many more years , After my last visit I will reconsider ever using uhaul or uhaul storage again. Very disappointedMichelle W.
Great people,very helpfulmarc B.
It was far and away the west emU-Haul experience I've ever had. They sent me in the road with no electrical hook up for the trailer. Zero brake lights, tail lights or turn signals. They never did a condition report of the trailer, no safety walk through. I was asked to â€œhook it upâ€ by myself. At no point did â€œJoshâ€ ever leave the counter. Isherwood I asked for a wire harness to connect the trailer to my vehicle, I was told to go rent it elsewhere or go buy the harness myself. Upon return, they never even made sore that I dropped it off. No I speak too. No nothing. This will be my last U-Haul rental. Wanna talk about it? 818-370-6830.Steve K.
Disappointed they couldn't get the trailer to a closer location to my house I reserve this over a month agojim S.
Clean trash inside cab and back of truck. Trash was left behind by previous users.Bianca G.
I was misinformed about the rates there was distraction in the office I was charged for something I didn't agree on and I was very disappointed on the overall pricing of the rental I was charged $14 for insurance that I did not authorize and per mile rate I was told it was $.89 a mile and I was not informed that on weekends it is $1.09 mile and that And that a one-way rental there is a flat rate for that I was not informed about that so I'm very disappointed needless to say merry Christmas!Tory S.
Accompany the driver/renter to the trucks. Can be a bit rowdy in the back of this trucker hotel and its unclear which truck to get unless you really pay attention. Also, before the renter leaves, tell them to fill out the text check in (where you take pic of miles) they'll receive.Bethany D.
Wrong customer information inputed and I had to make many calls for refund, horrible experience and I believe fraudulent transactions are made at this location. I was unable to get a hold of Jonathan -regional manager of the area.Kalina C.
Quick and fast service!estela M.
The rig was disgustingly dirty. The inside of the rig smelled like dog poop and the trailer smelled mike weed. The rig was beyond filthy when I kicked it up.Angel A.
Added insurance I didn't ask for. Wouldn't remove from bill. Resisted giving me an itemized receipt. Etc etc. will not go back to this location which is unfortunate because it's 5 min from my houseGeorge L.
Awkward, sub par customer service. U-haul can do better.John L.
Evriting good what uhaul.zoran P.
Fix the bushings. The steering was literally dangerous.Mat M.
friendly rental check in with all the information neededKAMAL P.
Truck was not sweepMartin L.
Very poor customer service, dirty, scetchy motel they just send you in the back lot to find your truck on your own, they didn't check the truck because I found a broken mirror in it and had to clean it myself. They don't have any dollies or moving equipment to rent there and the largest size truck they have is a 15' which was not big enough for my small 2 bedroom apartment which they told me it would be big enough for so now I have to make a second trip.kimberly M.
Really sketchy location that was hard to pick up a tow dolly. Front desk staff just took the payment and told us to hook up on back. Thank Goodness for youtube...Marina G.