Need a better connection to internet as cell coverage is very poor. Self check process is a nightmare and drags on due to sudden app failures due to internet. The lady helping you is fantastic and a pleasure to deal with. Equipment is ready and clean. Explanation of how to handle the process and answers to questions are clear.
William L
Storage R Us West
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Center Moriches, NY 11934
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The cell phone process to acquire and return the vehicle was terrible. More time was spent validating the driver and the return than the actual use of the vehicle. Pictures took forever to upload.
Alexander PIt is very difficult not dealing with a human being. This online BS is frustrating because it never works! Expand your people in office times and here it human
RITA CLast time I had rented a Uhaul from this location it was extremely easy. You had someone there to help you through the process and it was a good customer experience. This time it was horrible. Having to use my phone to fill out forms, giving my location through my cell, hoping that the cell service would stick was a nightmare. What was worse is the woman in the building was less than helpful, said she did not know the process and did not give any information as to who I could call when having an issue. It took over an hour to be able to access the keys because of so many steps that needed to be taken online. Unless this procedure should change where I can walk in to have someone assist to help me rent a Uhaul I will not be using this location to rent again.
Kerri HI hate computers and the lady was busy but still helped me out getting the rental all set up. Truck worked fine and I had no problems. Would use that location again if I needed another truck
Charles M