Moving Truck Rental in Charlotte, NC at Outbox Self Storage
(U-Haul Neighborhood Dealer)

176 reviews

4815 Silabert Ave   Charlotte, NC 28205

(704) 665-0713

Location Hours

  • Mon-Sat: 9 am - 5:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(704) 665-0713

4815 Silabert Ave
Charlotte, NC 28205

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 5:30 pm
  • Sun: Closed
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Charlotte, NC 28205

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

176 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
3.0

service was great, but facility leaves a bit to be desired

Benjamin W. 
Rating:
4.0

Store operator was late to open. Could be one-time thing. But, since I don't live there, I wouldn't know.

Aaron G. 
Rating:
3.0

Convenient location. Nice staff and easy drop off. Inside of the facility should look more presentable especially for the staff that work there.

Kevonna H. 
Rating:
1.0

Include on your app/website that you cannot rent certain items from this location. Also, don't give us the option to check in via our phones if we can't at this location.

Chuck P. 
Rating:
3.0

It was the only truck they had. They did not have the moving blankets I reserved

Michael W. 
Rating:
4.0

Make sure all ordered equipment is in the truck for mobile pickup orders.

JOSHUA G. 
Rating:
4.0

Straight forward with online instructions

Shizuka T. 
Rating:
5.0

Great service!

Nicholas C. 
Rating:
5.0

All was good.

Kelly O. 
Rating:
5.0

The service through Outbox was professional and accommodating.

Maureen T. 
Rating:
5.0

It's not the equipment, or the location. It's the people the people very good??????

michael K. 
Rating:
5.0

Darlene was awesome. Thanks!

Sarah H. 
Rating:
5.0

The lady that waited on me was very friendly and nice. She would bring me back if in needed to.

BERNARD H. 
Rating:
3.0

I think it was a problem with the system as a whole. I made the reservation online and it said I was all set. Logged back in the next day and didn't see the reservation. Called customer service and they said it was sent to wrong email. They straighten it out and it was now showing on my account when I logged in. I did the “express” check-in online and it sent an email that said once again that I was all set. Went to the location to get keys any they said I should have beven given a code to access keys. Well I was never emailed a code. 30 minutes later i finally have the keys. So much for express check-in. I will say that the person at the location was very apologetic.

talisha M. 
Rating:
5.0

Darlene was great

Heather H. 
Rating:
4.0

The service and equipment was satisfactory.

Beulah M. 
Rating:
5.0

Darlene was a pleasure to do business with.

Merrill Q. 
Rating:
3.0

Dolly was requested but did not come with truck. I would like a refund for the dolly fee

Nathan H. 
Rating:
5.0

Easy to find location. Ample parking in a lot that was easy to navigate with a truck. Friendly, quick service.

Danielle C. 
Rating:
3.0

It was not the location I have an issue with it is that uhaul changed my pick location and time and then charged me for going over the allotted miles

Kurt H. 
Rating:
3.0

staff was untrained on how to rent. check out was long

Bill C. 
Rating:
5.0

Empleyee and Management were excellent people skills;

JAY P. 
Rating:
5.0

The rep was very friendly and comforting and even when she was unable to make the transaction for me she called and got it done! And even called me to come get my car because they were about to close the gates.

Takia D. 
Rating:
5.0

Great customer service, quick and easy process. Facility was well secured and I felt good leaving my car there with all the security cameras they had.

Tyler D. 
Rating:
5.0

It was all good.

Roy D. 
No reviews have been submitted for this location.

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