Filthy smelly vehicle, sunvisor was broken and merely stuck into place so when I needed it while driving in intense sunglare it fell down and hit me in the head creating a very dangerous situation while in motion. I'm should be thinking of suing you. On top of that at check out through the app I was charged $25 for fuel even though I returned it with nearly the same fuel level and when I picked it up AND I was told by your attendant that there was NO requirement to add fuel. On TOP OF EVERYTHING ELSE ANY ADDITIONAL FUEL AND MILEAGE SHOULD BE YOUR PROBLEM SINCE OUR AGREEMENT WAS FOR PICK UP IN STALLINGS NOT NEAR UPTOWN OBVIOUSLY ADDING MILES AND FUEL USAGE THAT YOU SHOULD BE RESPONSIBLE FOR!
Greg M
American Store & Lock #2
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Charlotte, NC 28211
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkEverything was great although the van could have some air fresheners as it smelled.
Christine WFriendly staff. Easy in and out. Not much to change.
Joseph CThe staff was great but they didn't have the furniture pads. It would be good for them to have more of those as back-up since the last renter had not brought them back. Their location has a limited number of trucks but had what I needed and they were easy to work with.
Arman FI always get great service from everyone.
Jeremy P