U-Haul Moving & Storage at Broad St

U-Haul Moving & Storage at Broad St

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Address

2022 Broad St
Chattanooga, TN 37408

(423) 756-0157

(@ 20th)
Driving directions

Details

Standard Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Storage access

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Features  

  • Free towing inspection
  • Propane pay at pump
  • 24 hour dropoff

View Rentals

Moving Truck Rental in Chattanooga, TN at U-Haul Moving & Storage at Broad St

Moving to or from Chattanooga, TN, 37408? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Broad St. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Chattanooga, TN will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Broad St

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Chattanooga, TN.

Cargo vans and pickup truck rentals in Chattanooga, TN

U-Haul cargo van rentals and pickup trucks in Chattanooga, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Chattanooga, TN, 37408. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Chattanooga, TN, reserve a van for your moving needs from U-Haul Moving & Storage at Broad St!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Debbie G. on 5/2/2016
Rating: 5 out of 5 stars

Very helpful

Kristen C. on 5/1/2016
Rating: 3 out of 5 stars

I had a blow out on the truck while pulling an 8x10 trailer behind it. It took road service 2 hours to get there. The check engine light came on while driving and stayed on. When I got to my home to unload and then to my storage unit to unload thete were many damages to my belongings. Also I reserved a 10x20 climate controlled storage unit when I got to Srpung, TX and when I got there it was not available. This was supposed to be a 1 free month deal because I had a one way move. The associate at the Spring location told me there were non available in Houston area and that I needed to go down the road to a UHAUL dealer to see if they had one available. This entire move has been horrible and leaves a lot to be desired for customer service. Needless to say I will NEVER be renting from Uhaul again!!

John M. on 4/29/2016
Rating: 3 out of 5 stars

Have computers running for other employes so they can help me too and so that I don't need to wait for a fone talk of other employe to end and than help me that will be great

charles p. on 4/26/2016
Rating: 3 out of 5 stars

When I booked the appt. with customer service, I was very specific regarding the interior dimensions needed. I was advised that the truck I was renting did not have wheel wells and that it would be plenty big. When I went to pick up, the truck they brought out had... Wait for it... Wheel wells! And was in fact NOT big enough. The store fixed the problem but put me 30 minutes late for my pick up. Not a happy customer. Plus - the $19.95 rental ended up costing me $40 for 2 hours and 25 miles total! Ugh.

Cheryl F. on 4/24/2016
Rating: 5 out of 5 stars

The staff was friendly and accommodating. I would definitely use this location again.

marcie p. on 4/21/2016
Rating: 5 out of 5 stars

Yall are doing a great job these day! You are staffed waaay better than in the past. Much mire efficient and quick than days past Much improved! Very professional and fast! Great equipment and quote was spit on !!

William K. on 4/21/2016
Rating: 3 out of 5 stars

Very quick pickup. But drop-off was unnecessarily long because there was only one person working in the office at 3:30 PM

Jon C. on 4/18/2016
Rating: 3 out of 5 stars

This was not the location I indicated I wanted to use to pick up the truck. When I made the reservation I picked a location close to my home. The night before getting the truck I get a text saying I must pick it up here. I tried calling to get it switched to the closer location but after dealing with 3 different people on the phone I gave up and just picked it up here which was not convenient and cost me $23 for an Uber to get there. The service was fine but finding out last minute that I had to go to a completely different location was not.

Uganda l. on 4/18/2016
Rating: 5 out of 5 stars

Very friendly individuals. Definitely a good experience.

Mark d. on 4/16/2016
Rating: 5 out of 5 stars

Very knowledgeable staff. I was in and out in 10 min.!

PAULA F. on 4/14/2016
Rating: 5 out of 5 stars

Thanks for all your help David

BILL B. on 4/13/2016
Rating: 4 out of 5 stars

I need copies of the contracts emailed or faxed to me at once please. The copies they sent are unreadable contracts # 84591007 #83007396 email is bill.baynes@amerigas.com fax 615-501-9699

Balloon A. on 4/13/2016
Rating: 5 out of 5 stars

Thank you to the customer service! Very helpful and prompt.

Warren S. on 4/12/2016
Rating: 5 out of 5 stars

That old motorcycle trailer needs to be taken out to pasture and shot. Piece of junk. The guy working there said he's been trying to get it replaced awhile. IT'S TIME!!! But the staff there is great and very friendly. Will continue to use them for my rental needs

Lauren S. on 4/11/2016
Rating: 5 out of 5 stars

There was a super long line when we first arrived to the store to pick up the truck, but it moved fairly quickly and the staff was super nice and helpful... Even in the midst of the chaos around them!

Ross H. on 4/10/2016
Rating: 5 out of 5 stars

Keep doing the good work that the Broad Street Crew is doing. Well Done!

Debbie Sue P. on 4/7/2016
Rating: 1 out of 5 stars

First time renting anything at Uhaul. Website was great, it quoted a very fair price ($125 approx. ) which brought me to the location. Upon calling the location and talking to who I think was the manager (Conner), the price for renting the same vehicle quoted on line was then raised by approximately $20 to $145. I cut my losses as I didn't want to argue over $20 and rented a very nice Transit van to drive 250 total miles from Chattanooga to Atlanta and back for a day trip to Ikea to pick up cabinets. The van was very clean, new, and the best part of the experience. Later in the day, I made contact with the location making them aware I would be returning the van a few hours later at 7pm. The person (Debbie) I spoke to informed me that was not a problem as I had a "daily rental" and could keep it until 8am the next day if I wanted to. This was not my plan and as communicated on the phone and I returned the van shortly after 7pm with a full tank of gas as I was informed to do. The location was closed, though there was a vehicle parked close to the door with a woman smoking in it watching me. I had a difficult time making the large thick key fit through the slot and was urged by the woman in the car to leave the key hanging out on the box and she would get it, she was an employee. I have have no clue if she really was an employee but there is now way I would have left the key out, so instead I forced the key into the drop box. Big red flag IF that was an employee. Today I received an automated invoice from Uhaul charging me $212 for an additional 100 miles I did not drive. The odometer reading was a under 7260 when I return to Chattanooga, not 7,441. I would have taken a photo of the reading if I was told to do so, but I thought I was working with a reputable company. I am a very honest person and expect the same from as others as well. I made a total of 3 phone calls to the site today, all of which were redirect to Customer Service not the Broad Street location. The first representative I spoke to (Megan) was very helpful and agreed I had been charge for an additional 100 miles and would leave a message with the sites manager to call me ASAP. No one called me concerning this over charge today. The last representative I spoke to was unhelpful with a tinge of rude informing me someone from the company would get ahold of me in up to 72hrs. Is this really how business is done? A van doesn't make or break the experience - the people within the business and their integrity of words does. U-Haul, I am a very unhappy customer based on my first experience renting with you.

James P. on 4/7/2016
Rating: 3 out of 5 stars

This location appears to be understaffed. Picking up and dropping off required a wait. When dropping off I had to go hunt down someone to check me in.

Susan N. on 4/6/2016
Rating: 5 out of 5 stars

Not much to recommend. Very professional and helpful.

HEIDI H. on 4/5/2016
Rating: 5 out of 5 stars

I live close by and use the U-haul often for trailers and trucks for our business. They are clean organized and freindly. I love having them in our neighborhood.

STEVE R. on 4/3/2016
Rating: 4 out of 5 stars

Keep up the good work

claudia g. on 4/3/2016
Rating: 4 out of 5 stars

Very easy return. Thank you.

JAY C. on 4/2/2016
Rating: 4 out of 5 stars

Customer service was friendly and helpful. From my experience everything went well. Thank you. Jay

Terry A. on 3/30/2016
Rating: 5 out of 5 stars

Nothing, it was better than I could have hoped for!

daniel m. on 3/29/2016
Rating: 5 out of 5 stars

Awesome, thanks!