Limited Supply at this location, Good Luck...Dorian P.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Chicago, IL 60619
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- 4.5 Average Customer Rating
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Excellent, cheerful customer service and dependable, clean equipment. I would highly recommend this location to friends.clarence M.
Loved the customer service. If ever I need a truck rental I'll definitely go backTIRETTA S.
Very unprofessionalCAMILIA R.
I am soooooo frustrated with this place. I returned the rental using the instructions that were given. On my end it was telling me to go the parking lot that I didn't have access to after hours. I had to wait 30 mins on hold to talk to UHAUL just to find out I had BEEN In the right place. I had to find that out from a UHAUL representative that the information given to me and them were different. I then proceeded to find the lock box, for 5 mins I walked back and forth. After 5 minutes of walking back and forth I discovered there was none. In all it took 45 minutes for all of this. The next morning I called into UHAUL at 8:50 for the lock box info. I told them I would drop the key off after work at 3pm. After a couple hours of me being there, a personal called and said the bumper had a dent. First off, I took picture abd sent it to UHAUL, before leaving abd nothing was wrong with the bumper. I had no damages. Second, the car had been sitting there from 8:30pm, and the man didn't check until 1:30. I know for sure those damages are not mines abs I am not liable for any damage after I return it. It was parked on the street next in front of the alley, so anything could happen. I SM not sure if the place damaged the vehicle or some other driving, but I will NIT be held accountable, I went to check on the truck after work and it looked Nothing like I left it. The front bumper was hanging off at a weird angle that you can tell some hit it.Alecia R.