I reserved a 10’ truck and wasn’t able to mobile pickup. My reservation was for 9pm. I had to call reservations for them to cancel the 10’ and give me a 15’ truck. I didn’t get the truck until 10pm. I don’t know why the 10’ reservation key wasn’t confirmed for pickup. Was it a company mistake or location mistake?
ERIC L
Eddys Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60623
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The process was easy, dropped off virtually. The location/store itself is questionable.
Kim BI was scammed . They used the truck after me and billed my card for over 350 dollars . I would never use this location again . Terrible experience so far and I am appealing . Who would do this to a customer and believe they would let it happen?
Lisa Ksmooth process
larry gThe attendant was very nice but I was confused by the location and it was in a dangerous area. There is a big sign outside that says “we don’t have u hauls anymore” which was confusing and I think I was maybe the first person to ever use the service. I was also supposed to get 20% off and I don’t think I did. I also requested furniture pads which weren’t in there so I’ll need a refund on that.
Daisy B