This was the third time I've renting U-haul from this location. The staff was pleasant and professional at all times. My experience was a good one.Bryant N.
American Self Storage of Illinois
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Chicago, IL 60636
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Nice allAriel C.
Price! Price! Price!!! $1.50/mile? Really? I absolutely would not recommend something like this to a friend. The people who rented the Uhaul were really friendly so I don't have an issue with the workers just your price for a product in an underserved community.Skilar W.
You're unable to get onto the lot after hours so you have to park on the street. Which, wouldn't be a problem if the customers were made aware of this beforehand and not when they've already pulled to the gate. The street is narrow so backing away from the gate is tricky and the street is also crowded so finding parking for a large truck could - potentially - also be tricky. Furthermore, there is no drop box for the keys and no instructions on the premises on what to do with them. I had to leave the keys in the glovebox and lock the doors; which is the opposite of what the u-haul website tells you to do.Shaina H.
I rented a truck a this location on 7/30/22. Pick-up the truck a 9:40am Chicago time dropped it back off at 2:11pm the same day. The uhaul people at this location told me I drove the truck 236 mile. I have proof that I drove the truck less than 20 miles. This site is a rip off. I will never use uhaul again.Walter T.