UHaul switched the location on me the day before to a place much further away. I had to uber 35 minutes there, costing more than I planned. Furthermore, I had to change my entire moving plan and nearly was unable to procure movers because of the location change and its hours. When I arrived at the store, it was not open, and opened 30 minutes late, further disrupting my moving timeline.The gas tank was on empty. When I tried to call the UHaul corporate line, I was unable to even get through. It was an incredibly frustrating experience, with terrible customer service from the corporate end.Rosemary L.
Latin Cargo Envios
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Chicago, IL 60639
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The lady at the front desk that day was super friendly and made the whole process pain-free. Would definitely return to this location!GWEN R.
truck has damage on left side not noted anywere,no pictures were taken.i didnt know that i need to do pictures.Ihor M.