Only pick up hours change. Otherwise was o.k
Moving Truck Rental in Chico, CA at Esplanade Valero
Moving to or from Chico, CA 95926? Get FREE truck rental rate quotes at Esplanade Valero.
Get FREE moving truck, pickup truck and cargo van rental quotes at Esplanade Valero
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Chico, CA.
Cargo vans and pickup truck rentals in Chico, CA
U-Haul cargo van rentals and pickup trucks in Chico, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Chico, CA 95926. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I could not understand the man in the store. I had to talk to the wife over the telephone because â€œshe was the one that handled the paperworkâ€ When returning the trailer there was no place to park it. The man asked me to drive around the back of the building. I had to get the neighboring business to move a car because the trailer could not make the turn with the vehicles behind the building. Again the man asked me to drop the trailer in a place it would not fit. He started trying to direct me waving his hands in odd gestures (not normal signaling) asked me to again try to pull the trailer through another area where it was not possible for it to fit. Trick fit through fine but trailer was to wide and would have either hit another U-Haul truck or concrete stand for a car vacuum. I ended up just telling the man to take care of the trailer himself and dropped it in the parking lot.
The windows were very very dirty with bugs. Everything else was fine.
Trying to shake me down for 1 napkin in the cup holder, 1 crumb of a French fry. Sending me a picture of the "Damage " there is normal wear and tear that comes with renting equipment, Are the u-haul proprietors tied in with a bonus program for higher fees charged?
The entire rental process was a cluster from beginning to end. The only part that went well was from after I picked up the truck to the moment I drove into the parking lot at the return location. Both locations and the one I never went to were unorganized and poorly run.
The owner of the business was not present and the gas/store attendant could not help me. I had to wait 30 minutes for the owner(s) to arrive. When they arrived they proceeded to tell me that I received an email with a key number and that I should have just taken the key from the counter. I let them know that I pre-paid, but did not do a mobile check in; therefore I did not receive an email with a key number. They had me take the truck without any paperwork, miles, fuel level, or vehicle inspection. I took pictures of everything becuase I was leary. It was a very upsetting experience and delayed the move out time for my daughter. One staff member, Manuel, tried to assist me to the best of his ability and was very kind.
This establishment was horrible. The clerk double charged me. We drove the truck 7 miles total and they charged us for cleaning. The man was rude and did not give any verification/reciept etc. This store should not bemused by UHaul as a service.
This was worse experience Of renting a U-Haul which I thought would be great since it was very convenient and close to where I live. But it was not convenient in the least. I went to this vendor three times same day, and finally I got to rent a U-Haul the worker was not friendly or considerate of my time and long time waiting.... I will not rent from this uhaul vendor again nor will I recommend this vendor. I will rent elsewhere...
Trailer was great and very easy in and out process.
I rented a 6x12 trailer and I told the lady we would pick up between 3 pm and 5 pm. When we arrived at 4:45 I was told that it was given to someone else. We were given an excuse that since we didn't pick it up by 4 pm they take it away. The manager stated that someone didn't see the note that we would pick up around 5 pm. Anyway I'm not a happy customer and I'm sure you could care less.
Rented from a Valero gas station, the employees were very nice but not very helpful. After all the paperwork was done they sent me out the door with no help finding the trailer. When I clarified which one, I asked multiple times for them to move the uhaul truck which was parked in front of the trailer tongue. The trailer tongue was set on the ground and I had to ask multiple times help lifting it because I wasn't trying to get hurt before a weekend of moving. Cargo trailer wreaked of either skunk or cannabis but because of the season I assumed cannabis. This made the household goods that were transported also smell.
Everything went very smoothly. We especially appreciated the mobile check in and drop off. It made the entire process so much easier. The only thing that we noticed was that remnants of food were on and around the cup holder area as well as a bottle cap. Other than that, the truck was clean and in good working order.
Made reservation for one way - was charged extra because the rental location agent changed the order to an "in town" rate/order. The reservation was clearly made for one -way - check everything - cost me a wasted extra $150.00
I used the vehicle for approximately 40 miles and they charged me for aver 7 gallons of gas- what the heck - do the math-
Do not have a pickup or drop off there.
Truck and trailer was reserved at this location, but only the truck was there . We had to go to a different location, which we did . We waited almost 2 hours cause the personnel was having trouble processing the reservation only to learn the trailer they had wasn't the I reserved . I then called to file a claim and was told a manager would get back to me and that never happened. Very bad customer service.
Truck was dirty inside/outside. I was not able to aprove photos from company before picking up the truck. (Smartphone pick up) I had to record video photos myself just in case. Returned the truck in store the same day. Attendant at Valero not helpful at all. Next time will make everything in person. That's the way you make sure everything is as promised.
Customer service is non existent... showed up for my trailer and they kept helping customers that came in after me first for gas and store purchases... waited a half hour to do paperwork... once done they pointed out the door to where my trailer was... I asked if they were going to hook it up and he said no... I said usually they hook me up at other U-Haul and checknthat all lights were working... he just shrugged his shoulders... I rented for 24hrs but returned the same day... the next morning they called my phone and when I answered they had no greeting... the woman just said... â€œ you rented a trailer and you are very late returningâ€ I told her I returned it yesterday and she said let me check and hung up... I will never rent from this location again and neither should anyone else... just horrible gives U-Haul a bad name...
I haul sign could be clearer and address. The drop off was quick and friendly.
This drop off location was very convenient. I was able to fill the gas tank and drop off the truck at the same site.
Have better communication/information sharing (Especially if there will be a shift change in personnel) between the customer representatives at this location. So all parties are informed about details of a rental contract.
I was overcharged on miles by at least 15 extra miles. Seeing as I had to drive all over town to secure a vehicle I should have gotten when I reserved it at 10 Am and received it at 3 PM (5 hours late), I would have expected the best service possible and a discount on my vehicle. I received neither.
The gas was below 7/8 and they didnt even really understand what I was saying. There was trash in the uhaul too.
When I rented the 15' truck to load my 2 bedroom apartment the ramp was broke and would not pull out.
The folks were friendly and courteous. They answered all my questions and explained everything very well.