Keys were not in lock box and was not notified about it for 24/7 pick up had to sit on hold for over a half an hour in the pouring rainGarrick M.
Security Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Chico, CA 95973
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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There was no dolly insideKaitlyn M.
was rude to me on phone. complained that he was overbooked and he wasn't going to accept my return, even though i had it in my contract. (I had a one way) claims he has "bitched to corporate" about a glitch in the system and they are sending him too many trailers. finally agreed to accept my return!! i was taking our son back to college and this was the LAST thing I needed to deal with. this guys attitude was unacceptable. he should not be a Uhaul franchisee he is rude and not accomodating. Also, Uhaul should "vet" their dealers. It was in my contract that i was going to return to this location. I would like someone to contact me regarding this rental. MIke Ellis 925-490-3215mike E.
Wrong truck rented to me I ordered a 20 got truck and he gave me a 26 foot truck I filed a greuvenceSHERRY D.
Randy was great !! Thank you for all your help on short notice. Sincerely, Brian CollinsBrian Arthur C.