Extremely dirty truck, sticky grease cargo extremely bad smell like dead animals AC inop Fuel level below 1/4 at pick up
Kornel B
Automotive Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chula Vista, CA 91910
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had a positive experience agent by phone to confirm the day and pickup time for 6/30/26 at 9:00. When I arrived at the pick up site at 495 Telegraph Rd, Chula Vista there was no U-Haul representative to handle the transaction. After 10 minutes of waiting, the Smog tech offered to call the U-Haul representative. He said he'd be there in 10 minutes. 20 minutes later he still had not shown up. I asked the Smog tech to call again. He did and said the UHaul representative would be there in 20 minutes, finally at 9:50 your agent arrived with no apology or explanation. Needless to say I was very disappointed. Based on U-Haul not meeting their agreement on the pickup time, I would like you to offer a discount for the inconvenience. This also delayed our packers by an hour, who arrived on time. On top of that I was charged an additional $17.00 for the gas being slightly under the 3/8 mark.
Rick AThe bag of moving blankets were ripped and one was missing.
Julia LU-Haul price was $39 a day. Mileage have the rental for one week. Used 40 miles.. charge five to $550 total rip
DAVID DThere was 1 person checking out trucks to customers using the webpage on his phone. Each customer took over 45 minutes to assist.
Austin P