1. Trailer lights worked on and off.. found the connector was broken to be with. 2.Trailer chain to hitch was not crossed. 3.Trailer chain was hanging near ground until I said something. 4.Trailer to hitch was not tightened. When I noticed the connector issue I called the location where the hitch was picked, they told me nothing can be done as they are not official U-haul station. I also called U-Haul road assistance, they were very great and told me to head to nearest U-Haul to those issues resolved. Driving without lights (indicators) could have end in a very bad situation.
XIAOLONG M
Taylor Rental CTR
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Vestal, NY 13850
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Customer Reviews
- 4.5 Average Customer Rating
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We got keys from employee drove home had to fill tank then spend almost 2 hours on phone doing all the paperwork work. Employee at rental said he had nothing yo do with U-Haul. Original pick up spot was not used because they did not have a 15 foot truck for us. Not sure how you make a reservation when you don’t have the equipment on hand.
BRIAN FNo improvement necessary - truck was in good shape and location staff were friendly and knowledgeable.
JOSEPH NNothing, great experience.
William LVery help full staff and easy way
Fahad A