You can have your computer system functional. I stood for at least 20 minutes until the computer finally took my information.
ROBERT S
A Storage Depot LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clifton Heights, PA 19018
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Everything was perfect
IBRAHIM KI checked the truck out almost an hour and half late and was charged for a late check out
BRANDI BAlthough the location has a 24 hour drop off the instructions to call a number was never answered. The after hour drop off parking was inadequate.
WILLIAM HWhen I arrived to this location it was around 10:00am on a Friday. The lights were on, the Open sign was displayed on the front door but the door was locked and no one was available to let me in. It was freezing by the way. Someone finally arrives 5-6 minutes later. I was a walk-in. I called prior to arriving the day before and the same day that I arrived to ask questions and get information and no one answered the phone. I waited again for about 15-20 minutes inside because apparently the customer service rep claimed that their computer system had completely changed all of a sudden and wouldn’t allow her to submit my information as a walk in. She had to call around to find out how to complete this task and I even talked to someone over the phone. I had already provided my identification and payment method in store more than once and was asked again over the phone. I am on a time crunch this entire time because I had movers coming and they arrived during all of this. When I provided my information over the phone I was asked to take a picture of my identification through a link and this did not work. I don’t know what happened but eventually I was able to get a reservation. I was told I would get a discount but when I returned the vehicle I received a receipt with a charge for not returning the vehicle through the app which I was not informed of at all. I do not use U-haul often, maybe twice before over the span of 6 years in between those times. The last time that I rented a U-Haul truck was in 2021. This was my very first time doing business with this location. My experience was an inconvenience and I did not feel valued as a customer.
MONET L