Well I really can’t think of anything because from the time I entered and return I had zero problems.Thank you.
joseph w
A Storage Depot LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Clifton Heights, PA 19018
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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They were very helpful during a stressful time. I appreciate their great work ethics.
Stacy DReturned after hours, and code would not open gate. No one avaliable to provide guidane. I left vehicle, left voicemail and locked keys inside. Next morning they said i needed to pay for a locksmith. And I wa over-charged for furniture covers $20 vs $5. And double chared for dolly. Do not use this location. And definitely return in person during open hours. Also they told me "They're a 'storage facility' not a Uhaul facility.
NORMAN BThe lady at the front desk was nice and quick. The truck itself was less than ideal: Aside from the forgivable rust and wear, the backdoor locking hinge was a consistent issue. It would refuse to stay latched when the door was fully open, leading to the door being stuck in that position and needing an excessive amount of force to un-pry. The backdoor itself was also just very stubborn in general. The ramp required a good slam to be locked in place after use, and the backdoor's locking hinge would actually prevent the ramp from sliding if the backdoor was closed. The stick shift was extremely clunky. I was not allowed to extend the time past 7pm, even though the app said the latest was 7:30. Then, when returning the truck, I uploaded all necessary pictures and details, yet the app wasn't responding when complete. Checking the app later that night revealed that my truck was "still in use", so I left a voicemail for the retailer to know my situation, and despite asking for a confirmation call, I did not receive one. I'd recommend this specific place if you have nowhere else to go, because at the end of the day, the truck got the job done. I would always recommend in-person pick-ups and drop-offs, though.
STEVEN OI did not like being texted at 6:15pm the day before I was to pick up my reserved truck, & be told to go to another location. Also workers don't like to answer the phones!!!
earl m