I had an excellent experience...Very helpful polite young woman helped me...
tracy W.
Coalgate Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coalgate, OK 74538
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Customer Reviews
- 4.5 Average Customer Rating
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Drop off went smoothly, no issues.
Collin N.excellent service and appreciate the staff at the Coalgate UHaul.
Keyvin H.Night drop no contact
Donna O.This is the second time typing this experience; it disappeared the first time. The person who hooked up my trailer left about 1/2 " clearance for the chains to hang about the ground. I stated my concern. He insisted that the ball could not be reversed to make the slope in the upward position. He stated that the ball is made to slope down. It still bothered me the next day so I called him if he would change it for me. He said no. He said I could find a mechanic to do it for me but it will cost me and Uhaul would not guarantee my load. I found one mechanic that had time to look at it. He agreed the chains were to low and the ball could be turned so that the chains would be higher. We made it to somewhere around Memphis and fellow travelers were beeping & waving at us. We pulled off the interstate that very moment. One of the chains had broke through and was dragging & sparking. The other chain was worn also. We found a Uhaul open within a couple of exits. We drove there with our flashers on. Agusta viewed the situation & HE SUGGESTED that the ball be reversed so that it would lift the chains higher. He fixed it for us. NO CHARGE. I forced a $20 tip on him and a big hug. He saved our lives. And we were able to complete our trip with no further mechanical problems.
Mary W.