We waited outside for 40 minutes for someone to show up. This is during operating hours.
Kelly D
Next Level Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coatesville, PA 19320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I placed my order for a 15 foot truck dolly, 24 blankets, and appliance dolly in June for reservations 8/30/2025. I wanted to ensure I booked early enough to be able to reserve the rental equipment needed for our 11th move and clean out of my mom's apartment who passed. Family came from Pittsburgh to Gap to move out belongs in apartment. We had one day to clean out the apartment and return to Pittsburgh due to family work schedules. Two weeks prior to the move I went to the Huston Run location in Gap to confirm reservations in person, they couldn't have been nicer or more pleasant. Three days before the move i am notified Huston Run has not had a truck returned based on reservation request and I was offered a 20 foot truck at the same price in paradise, pa and declined waiting on the truck i ordered. By Friday the day before the move a truck was located in Coatesville, Pa. I had no choice but accept it. No appliances dolly, 12 blankets and a dolly. When we went to pickup the truck Saturday 8/30 there was a great deal of confusion from ending up at the wrong uhaul location and offered a rental that was very, very small to finally calling uhaul for the 4th or 5th time regarding advisement on what to do. We finally ended up at the correct uhaul location but it was closed. The owner said we had to call uhaul for code to padlock box where key was for rental. Again another call and 45 minute wait to be transferred to another representative to assist us. We finally got the truck 2 hours from when we left to pick it up. The entire process was frustrating, confusing and time consuming.
Penny SGuy was out of the offfice, returned late smelling from marajuana..
BENJAMIN FPrice to rent Uhaul is expensive
COREY FLocation was closed for lunch...(10:45) am. When I got a hold of the owner, he did help he during his lunch... Not sure why the price was $4.00 more than the web page...That hasn't happened ever. Otherwise no issues...
MARK P