The place was not open on time. He was very late I had to leave because Verizon was at my new house so because he was late I couldn't pick up my rental on time. I had to go back and get it an hour later. There were issues with the rental app he was using. The facility had trash everywhere. The truck was poorly maintained. It had no power and shook profusely. I was overcharged. I always use uhaul and it's always been a good experience but this was awful.
Gina H.
Next Level Rentals LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Coatesville, PA 19320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Overall great experience. We got all of the equipmrnt we needed. The ONLY problem was that the website told me the size truck we needed wasn't available... then, as soon as I booked it it said it was confirmed. So that was confusing. The customer service/ front desk person was ok, but seemed stoned! He was nice enough (as in not rude), but could use some training in being friendlier to customers. Not a resson not to use Uhaul going forward, but could be worked on. Truck was clean, dolly and furniture pads were ready-- overall a great experience.
Julie G.The check in process is outrageous whoever came up with the idea that I should be prompted to upload my passport before dawn on a Saturday while standing along side of the road instead of asking for that information ahead of time should be immediately terminated.
Chad H.