I arrived a few minutes before 10:00 for my scheduled picked up and my phone was not working well in the Colonia area. I didn't leave the property until 10:45 as I couldn't tend to the rental with my phone, got limited assistance with the uhaul 800 number and the employee working who was very friendly wasn't trained through uhaul University. Eventually another employee showed up and helped complete the transaction. I was late for my appointment which made me look unprofessional to my customer. The vehicle had warnings lights in for low tire pressure and the truck was a little sluggish as it is due for a oil change soon. I was overall very disappointed with my Uhaul experience.
Moving Truck Rental in Colonia, NJ at Elite Marble & Tile
Moving to or from Colonia, NJ 07067? Get FREE truck rental rate quotes at Elite Marble & Tile.
Get FREE moving truck, pickup truck and cargo van rental quotes at Elite Marble & Tile
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Colonia, NJ.
Cargo vans and pickup truck rentals in Colonia, NJ
U-Haul cargo van rentals and pickup trucks in Colonia, NJ are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Colonia, NJ 07067. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
They were not transparent about all of the fees; when you rent a $19.95 van for 4 hours and return it with the same amount of gas, I was not expecting to pay almost $100. They did not disclose that they charge $1.29 mile which is a complete rip off
I reserved this truck three days prior to the reservation date online for Saturday at 9 AM on October 26th. I arrived approximately five minutes early and started the procedure to rent the truck using my cell phone. While going through the Process there was an apparent problem with my selfie pic according to Christian who was on online chat with me. He had me take multiple selfie pictures and then sent me over a color test image that I had to complete using my cell phone. After approximately 25 minutes of going through this process he denied the rental to me. He stated that at this time we cannot approve your rental request and then ended the chat window. Never stating what the reason was. At that time I had to go inside to finish the rental process. Fortunately the store where I rented the truck opened at 9:30. I wanted to do this process via my cell phone because I had another engagement at 4 PM which I was unable to make due to the delay caused by Christian. While I was going through the process of renting the truck inside the location I found out that he denied the claim because I was taking the pictures with my eyes shut. I was in a bright sunlight condition and was squinting apparently when I was taking the selfie pictures. He Never told me what the issue was and to make sure that my eyes were completely open when taking the pictures. He also flag me flagged me online which the account rep pointed out to me. I'm really hoping you can go back on Saturday the 26th around 9 AM and pull up the chat window to see what occurred. I've rented many trucks and U-Haul which you probably can see if you pull up my account information. I am very disappointed and frustrated and probably will never rent another truck from U-Haul.
Checkout was a bit of a hassle
Not A Thing
Bill is completely wrong. Charged for 165 miles when used less than 50. will be alerting all contacts via social media of this scam. Also FTC and NJ Attorney General.
Just the best. Quality and service.
I arrived for pickup 10 mins early, representative had left for lunch, and â€œwould be back in 10 minsâ€. Figured it wouldn't be a problem. 40 mins later, he finally showed up, and the milage was incorrect, the gas gauge was incorrect, and there was a half eaten sandwich on the dashboard. Because he was a half hour late, we almost missed our appointment (made it there 5 mins before closing).
Bobby and his colleagues are very easy going guys, helped me measure the exact length and width using measuring tape as i was bit concerned if my stuff can fit into it. Very smooth rental/return and hassle free transaction. Highly recommended.
I'm being overcharged I want to know why
Everything went well
Rude agent, rental was not ready on time
Elite Marble & Tile on Route 35 in Colonia NJ SHOULD NOT be a U-Haul location. He took $100 cash deposit then $48 credit card deposit then used his credit card because he didn't know how to work your system. Your better off not having these outside franchises use your service. It's a total different experience than your brand locations. He's obviously out for the money but not the U-Haul customer service. He called Riverview in Totowa to process another $151 on my card. This guy is terrible! I'm telling ALL my customers & clients DO NOT USE THIS LOCATION. STAY AWAY! RUN!
I had a disgusting experience in this location. Manager and staff are irresponsible and made me wait for 4 hours.
First, my reservation was for 4:30 PM. I arrived at 4:25, and was told that the truck wasn't there...that the other person "renting" it was running late. OK, no problem. Nearly 40 minutes later, the van arrives, and it was not Ren Ed, but being used to haul materials for the place I rented it from. Inside smelled of chemicals and rubber. No acknowledgement, no apologies, no anything from the company.
None the truck was easy to rent, in mint condition
Brought truck back the truck 3 hours after I rented it and they called me 3 days later and said I didn't bring the truck/van back. Knew something was shady when I didn't receive a closed contract. Will never use U-Haul again and will let people know how I was treated
Vehicle was not clean from previous customer. Last one left glass of drink and some waste papers in cabin otherwise I am satisfied.
EVERYTHING WAS OK .I WILL RECOMMEND TO FRIENDS
The cargo van I rented was absolutely filthy. The cargo area had soil and dirt all over the floor. There were mud stains all over the floor on the passenger area. The uhaul agent needs to ensure cleanliness of the vehicle, not just focus on renting it out regardless of the condition.
I told one employee that I was there to pick up the truck. He told me the other guy would be with me in a minute. 5 minutes later, we are still waiting in the store when the guy we waiting to see called us and asked if we were still picking up the truck!!! They almost forgot my appliance dolly. Then they weren't even sure if they had it. After the found one, they put the wrong one in the truck. Luckily, I checked before leaving and got the right dolly. Then when dropping off the equipment, I discovered they put me down for both dollies, which was not accurate. I have rented many trucks, and this was the worse experience I have ever received while renting a truck.
Thank you Everything went nice and smooth
Wrong mileage was entered after I return the van